Frequently Asked Questions
1. Do you offer telehealth appointments?
Yes! We provide telehealth visits via Zoom for your convenience. Note: Due to the physician’s license, the patient needs to open Zoom and join the call from one of our four locations: Maryland, Nevada, Illinois, or Missouri.
At this time, we are a cash-only practice.
We do not accept insurance, Medicare, or Medicaid.
However, we are happy to provide you with a superbill upon request, which you can submit to your insurance provider for possible reimbursement (depending on your plan).
3. Is there anything I need to do before my appointment?
Yes, there are a few important steps to complete at least 72 hours before your appointment:
- ✅ Access the patient portal called “Passport”
- ✅ Fill out the required intake forms (we will email these to you).
- ✅ Patients are required to pay the full visit fee of $250 before their scheduled appointment.
If these are not completed 72 hours prior, your appointment may be canceled or rescheduled.
We accept:
- Credit/debit cards
- Electronic payment (details provided upon booking – Stripe)
Payment is due in full 72 hours before the time of the appointment. Please call us if you need a personalized payment plan.
5. What if I need to cancel or reschedule?
We understand that things come up!
Please provide at least 72 hour notice if you need to cancel or reschedule to avoid a late cancellation fee. If you cancel with less than 24 hours’ notice there is a $50 cancellation fee.
Appointment lengths vary based on the type of visit:
- New Patient Appointment: 1 hour
- Follow-Up Appointments: 60 minutes
- Follow-Up with Paperwork: 60 -90 minutes
Longer appointments are available at the rate of $250 per hour.
7. What conditions do you treat?
We specialize in treating:
- Postural Orthostatic Tachycardia Syndrome (POTS)
- Dysautonomia
- Long Covid
- Ehlers-Danlos Syndrome
Our goal is to provide comprehensive care tailored to each patient’s unique needs.
Our current fees are:
- 1-Hour New Patient Appointment: $250
- 1- Hour Follow ups: $250
- 60 to 90 Minute Paperwork: $250 – $375
- Independent medical Exam Lawyer requested: $375
- Longer Appointments: $250 per hour
We aim to make our services as affordable as possible and offer payment plans for those who need more flexibility.
No, a referral is not required to schedule an appointment with us.
We welcome both self-referred patients and those referred by other healthcare providers.
10. What are Educational Visits?
Our Educational Visits are designed for individuals and families seeking a deeper understanding of dysautonomia. These sessions focus on:
- Understanding the biology/physiology of POTS
- Introduction to Dysautonomia: Comprehensive information about the condition, its symptoms, and management.
- Questions: Answering educational questions and giving ideas of questions to ask your own doctor
Please note that **Educational Visits are not medical consultations and do not replace professional medical advice or treatment.
If you don’t see a time that works for you on the calendar, go ahead and book the closest option that fits your schedule.
Then, give us a call at 833-768-7633 — our team will be happy to help you find an earlier appointment if one becomes available. We also offer a cancellation list, so you can be notified if a sooner slot opens up.
Need more help?
If you have any other questions or need further clarification, feel free to contact us:
We’re here to help you on your journey to better health!